Program Description: Root cause analysis is the foundation of effective corrective actions. And recurring problems generally stem from weak RCA. In this session we will cover a set of simple visual tools to make problem solving understandable, and more effective. Join us for this practical, interactive session, and move from "Not again!" to "Never again".
Speaker: Joanne Mcculley ~ PROFESSIONAL QUALITY ASSESSMENTS
About this Speaker: Owner of Professional Quality Assessments, and certified lead auditor for 18 years, Joanne's commitment to her clients is to Make ISO Make Sense.
E-Mail this Speaker with pre-talk questions or suggestions: firstname.lastname@example.org